Key Responsibilities

• Lead ongoing activities so that Commercial, Hajj, Umrah & Charter flights are managed on a day-to-day basis without compromise to schedule or passenger experience.
• Monitor logistics, inventories and vendor relationships to ensure efficient supply chain operations are managed within budget.
• Conduct offload reconciliation checks by overseeing physical counts of returned items at catering unit.
• Support menu and product development that enhances buy-on-board sales; review sales performance, margins, and wastage to optimize product mix.
• Ensure alignment of catering operations with marketing and commercial promotions (seasonal, National Day, etc.).
• Conduct product quality checks and annual HACCP audits of catering units across the network to ensure product consistency, food safety, and hygienic production and handling standards are maintained.
• Improve operational cost efficiencies without compromising passenger experience, food quality/safety, crew operations or OTP.
• Ensure contracted SLA’s with catering providers are upheld. 
• Plan catering requirements for wet-lease Hajj and Umrah flights and the related equipment transfers at start and end of wet-lease period
• Ensure efficient planning for new fleet and new routes and annual HACCP audits at catering units.

Requirements

• Bachelor’s Degree: Business, Logistics, Inventory Control or related field
• Professional Catering Qualifications highly desired.
• HACCP credentials are a plus.
• Minimum +5 years’ experience in Airline Catering Operations with an airline (fleet size 30) minimum.
• Previous Inflight or Procurement process experience is a plus
• In-depth knowledge of food safety regulations, hygiene standards and compliance requirements in the aviation industry.
• A strong level of financial competence
• Familiarity with catering planning and inventory tools
• Expert level knowledge of LOPA’s, GLP’s and aircraft galley limitations is essential.
• Previous LCC Catering Operations experience is a plus
• Presentations skills.